Customer Service Team Lead : Iron

Location:	Iron, Utah, USA
Posted:	20th Apr 2007
Details:
Customer Service Team Lead : Iron THE INCUMBENT WILL TRACK PERFORMANCE OF AGENTS ON HIS/HER TEAM, GIVE FEEDBACK TO THOSE AGENTS, AND REPORT RESULTS TO MANAGEMENT. THE INCUMBENT WILL RESPOND TO NON-ROUTINE TELEPHONE INQUIRIES IN A CUSTOMER-ORIENTED CALL CENTER OPERATIONS ENVIRONM

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